Right of withdrawal for goods
Consumers have a 14-day right of withdrawal. You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period expires 14 days after the day on which you, or a third party other than the carrier indicated by you, take physical possession of the goods.
To exercise your right of withdrawal, you must inform us (C-Light Projects BV, Molenweg 132, 3660 Oudsbergen, Belgium, sales@clightstore.com) of your decision by an unequivocal statement, for example a letter sent by post or an email. You may use the model withdrawal form below, but it is not obligatory. To meet the withdrawal deadline, it is sufficient that you send your notice before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will reimburse all payments received from you, including the costs of delivery (except supplementary costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and in any event no later than 14 days from the day we are informed of your decision. We use the same means of payment as you used for the initial transaction, unless expressly agreed otherwise; you will not incur any fees as a result. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent them back, whichever is earlier.
You must send back the goods without undue delay and in any event no later than 14 days from the day you inform us of your withdrawal. The deadline is met if you send the goods before the 14 days have expired. You bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish their nature, characteristics and functioning.
Return address: C-Light Projects BV, Bekaertlaan 6, 3650 Dilsen-Stokkem, Belgium.
In addition to this statutory right, we accept returns within 30 days. See Shipping and returns.
Model withdrawal form
(Complete and return this form only if you wish to withdraw from the contract.)
To: C-Light Projects BV, Bekaertlaan 6, 3650 Dilsen-Stokkem, Belgium, sales@clightstore.com
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*) / for the provision of the following service (*):
Ordered on (*) / received on (*):
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is notified on paper):
Date:
(*) Delete as appropriate.